Player Wellbeing First

Responsible Gaming – Play Safe, Stay in Control

tbjee is built for entertainment, not stress. We give every player the tools, information, and support they need to keep gaming fun — and to step back when it stops being that way.

tbjee is committed to responsible gaming for all players across Bangladesh
18+
Age Requirement
24/7
Support Available
5+
Player Safety Tools
Free
All Tools, No Cost
Player Protection Tools

Six Tools to Keep Gaming Fun

tbjee puts real, practical tools directly in your hands. Every one of them is free, easy to use, and available any time you need them.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your tbjee account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 24 hours to apply — giving you time to think it over.

Session Time Limits

Decide in advance how long you want to play in a single session. tbjee will send you a reminder when your chosen time is up. It is easy to lose track of time when you are enjoying a game — this tool makes sure you stay aware of how long you have been playing.

Cool-Off Breaks

Need a short break from gaming? Use the cool-off feature to pause your account for 24 hours, 48 hours, or up to 30 days. During a cool-off period your account is locked for gameplay, but you can still withdraw any remaining balance. No questions asked.

Self-Exclusion

If you feel that gaming is becoming a problem, you can self-exclude your tbjee account for a minimum of six months or permanently. During self-exclusion, your account is fully closed for all gaming activity. This is a serious tool — we take every self-exclusion request seriously and act on it immediately.

Loss Limits

Set a maximum amount you are comfortable losing over a given period. When you hit your loss limit, tbjee will stop you from placing further bets until the period resets. This tool helps you stay within a budget you have decided on in advance — before emotions get involved.

Reality Checks

Enable regular pop-up reminders that show you how long you have been playing and how much you have spent or won in the current session. Reality checks are a simple but powerful way to stay grounded and make informed decisions about whether to keep playing or call it a day.

Responsible gaming is not just a policy at tbjee — it is a core part of how we operate. Every feature, every tool, and every support channel described on this page is available to all registered players at no cost.

01 Our Commitment to Responsible Gaming

At tbjee, we believe that gaming should always be a source of entertainment — something you enjoy in your spare time, not something that causes stress, financial pressure, or harm to your relationships. Responsible gaming is at the heart of everything we do, and we take our duty of care to every player seriously.

We know that the vast majority of tbjee players enjoy the platform without any problems. But we also know that for a small number of people, gambling can become difficult to control. That is why tbjee has invested in a full suite of responsible gaming tools, trained support staff, and clear policies to protect every player — whether they are a casual weekend player or someone who games more regularly.

This page explains what responsible gaming means at tbjee, the tools available to you, how to recognise if gaming is becoming a problem, and where to get help if you need it.

02 What Is Responsible Gaming?

Responsible gaming means playing within your means, for entertainment, with full awareness of the risks involved. It means treating gaming as one leisure activity among many — not as a way to make money, escape problems, or recover losses.

At tbjee, responsible gaming looks like this in practice:

  • You set a budget before you start playing and stick to it.
  • You play for fun, not to chase losses or win back money you have lost.
  • You take regular breaks and do not let gaming eat into time for family, work, or other responsibilities.
  • You are honest with yourself about how gaming makes you feel — and you reach out for help if something feels off.

tbjee makes it easy to play responsibly by giving you the tools to set your own limits before you start, and by monitoring gameplay patterns to identify players who may need support.

03 Age Verification – 18+ Only

tbjee is strictly an adult platform. You must be at least 18 years old to register and play. We verify the age of every player during the registration process, and we may request additional identity documents at any time to confirm that a player meets the age requirement.

If tbjee discovers that a player is under 18, the account will be closed immediately and any funds will be returned. We take underage gambling extremely seriously and have zero tolerance for it.

If you are a parent or guardian and you believe a minor has accessed tbjee, please contact us immediately at [email protected]. We will act on your report right away.

We also encourage parents to use parental control software to prevent minors from accessing online gaming platforms. Keeping devices password-protected and having open conversations with young people about responsible gaming are important steps every family can take.

04 Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, which is why it can be hard to spot — especially in yourself. tbjee wants every player to be aware of the warning signs so they can take action early.

Common signs that gaming may be becoming a problem include:

  • Spending more money on gaming than you planned or can afford.
  • Chasing losses — continuing to play in an attempt to win back money you have lost.
  • Feeling anxious, irritable, or restless when you are not playing.
  • Lying to family or friends about how much time or money you spend on gaming.
  • Neglecting work, studies, or family responsibilities because of gaming.
  • Borrowing money or selling possessions to fund gaming.
  • Using gaming as a way to escape stress, depression, or other problems.
  • Feeling unable to stop even when you want to.

If any of these signs feel familiar, please do not ignore them. tbjee's responsible gaming tools are here to help, and our support team is available 24/7 to talk through your options without judgement.

05 How to Use tbjee's Safety Tools

All of tbjee's responsible gaming tools are available directly from your account settings. Here is how to access them:

  • Log in to your tbjee account and go to Account Settings.
  • Select Responsible Gaming from the menu.
  • Choose the tool you want to use — deposit limits, session limits, loss limits, cool-off, or self-exclusion.
  • Set your preferred values and confirm. Restrictions take effect immediately.

If you want to reduce a limit or activate a cool-off or self-exclusion, the change happens instantly. If you want to increase a limit, there is a mandatory 24-hour waiting period to make sure the decision is considered, not impulsive.

You can also contact tbjee support at [email protected] to request any responsible gaming restriction on your behalf. Our team will apply it to your account immediately.

06 Self-Exclusion – A Serious Step We Support

Self-exclusion is the strongest tool available to tbjee players. When you self-exclude, your account is fully closed for all gaming activity for a minimum period of six months. You can also choose a longer period or request permanent exclusion.

During self-exclusion, tbjee will:

  • Immediately suspend your account for all gameplay.
  • Remove you from all marketing communications.
  • Allow you to withdraw any remaining balance in your account.
  • Not contact you with any promotional offers during the exclusion period.

At the end of your self-exclusion period, your account will not be automatically reactivated. You will need to contact tbjee support and go through a brief review process before your account can be reopened. This cooling-off step is intentional — it gives you one more moment to make sure you are ready to return to gaming responsibly.

07 Getting Help

If you are struggling with your gaming habits, please reach out. You do not have to deal with it alone. tbjee's support team is available 24 hours a day, 7 days a week, and we will always treat your situation with care and confidentiality.

Contact us at: [email protected]

Whether you want to set a limit, take a break, or talk through what you are experiencing, our team is here to help — no judgement, no pressure, just practical support.

Remember: gaming is meant to be fun. If it stops feeling that way, that is a signal worth listening to. tbjee is always here to help you take back control.

Account Controls

Set Your Own Rules

Every tbjee player can activate these controls from their account settings at any time — for free, instantly, and without needing to explain why.

Deposit Cap

Cap your total deposits over any daily, weekly, or monthly period. Reductions apply instantly; increases require a 24-hour review window.

Time Reminder

Get a pop-up alert after a set amount of play time so you always know how long you have been in a session.

Cool-Off Period

Lock your account for 24 hours up to 30 days. Your balance stays safe and withdrawable throughout the break.

Self-Exclusion

Close your account for a minimum of six months or permanently. Takes effect immediately upon request.

Self-Assessment

Ask Yourself These Questions

Honest answers to these questions can help you understand your relationship with gaming. If you answer "yes" to two or more, it may be worth talking to someone.

1

Have you ever spent more money on gaming than you originally planned to?

2

Have you ever tried to win back money you lost by playing more?

3

Have you ever hidden how much time or money you spend on gaming from someone close to you?

4

Has gaming ever caused you to miss work, studies, or important family time?

5

Have you ever borrowed money or sold something to fund your gaming?

6

Do you feel anxious, irritable, or low when you are not able to play?

7

Have you ever felt that you needed to play with larger amounts to get the same level of excitement?

8

Have you ever tried to stop or cut back on gaming but found it difficult?

If two or more of these feel familiar, please reach out to our support team at [email protected] — we are here to help.

Common Questions

Responsible Gaming FAQs

Log in to your tbjee account, go to Account Settings, and select Responsible Gaming. From there you can set a daily, weekly, or monthly deposit limit. The limit takes effect immediately. If you want to lower your limit, it applies right away. If you want to raise it, there is a mandatory 24-hour waiting period.

Yes. tbjee's cool-off feature lets you pause your account for anywhere between 24 hours and 30 days. Your account and balance are kept safe during the break, and you can still withdraw funds. At the end of the cool-off period, your account is automatically reactivated if you choose a temporary break.

Your balance is fully protected during self-exclusion. You can request a withdrawal of your remaining funds at any time during the exclusion period. tbjee will process your withdrawal as normal. Your account will simply be locked for all gaming activity until the exclusion period ends.

If you have activated a cool-off period or self-exclusion, tbjee will remove you from all marketing communications for the duration of the restriction. If you have only set deposit or loss limits, you may still receive general promotions, but you can opt out of marketing at any time from your account settings or by contacting support.

Yes. You must be at least 18 years old to register and play on tbjee. We verify the age of every player during registration and may request additional documents at any time. Accounts found to belong to players under 18 are closed immediately.

You can reach our responsible gaming support team 24 hours a day, 7 days a week by emailing [email protected]. Our team is trained to handle these conversations with care and confidentiality. Whether you want to set a limit, take a break, or just talk through how you are feeling about your gaming, we are here for you.

Play Smart. Play Safe. Play tbjee.

Gaming is at its best when it is fun, in control, and within your budget. Join tbjee today and play with the confidence that your wellbeing always comes first.

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